Description
A server-based Dolibarr environment must be monitored regularly to remain stable, secure, and functional.
Akyras offers remote maintenance to support companies that use Dolibarr on their own server, VPS, dedicated or internal infrastructure.
This service ensures that your ERP is not left without technical follow-up. Updates, backups, security, server errors, or small incidents can quickly become blocking if no one is monitoring them.
Remote maintenance makes it possible to maintain a more reliable environment over time, while benefiting from a technical contact capable of intervening if necessary.
Maintenance adapted to your level of use
Not all Dolibarr installations have the same needs.
A small structure may need regular monitoring and light assistance. A company with multiple users, specific modules, or sensitive data will need more extensive monitoring.
The formula is therefore adapted according to:
- the size of your installation;
- the number of users;
- Active modules.
- the level of security expected;
- the frequency of updates;
- the criticality of your ERP;
- the need for assistance;
- the desired level of supervision.
Possible service
Maintenance may include:
- regular monitoring of the environment;
- verification of backups;
- Dolibarr updates;
- Server updates based on scope;
- correction of technical errors;
- Disk space control.
- SSL certificate verification;
- remote assistance;
- diagnosis in the event of an incident;
- safety recommendations;
- module tracking;
- support after production.
Technical part
Depending on the formula chosen, maintenance may include:
- Linux server;
- Apache or Nginx;
- PHP;
- MariaDB / MySQL;
- SSL certificates;
- file backups;
- database backups;
- server logs;
- PHP errors;
- File rights;
- Scheduled tasks.
- SMTP configuration;
- Dolibarr modules;
- Basic performance monitoring.
- access security.
Security and continuity
Maintenance can also include safety-oriented monitoring:
- Verification of sensitive access;
- Controlling administrator accounts.
- Tracking critical updates.
- Checking backup availability.
- hardening recommendations;
- verification of exposure points;
- Support in the event of an alert or incident.
Possible formulas
Essential Maintenance
From €149 excl. VAT / month
For simple installations requiring light tracking.
May include:
- periodic inspection;
- verification backups;
- limited support;
- Technical recommendations.
Maintenance Safety
From €299 excl. VAT / month
For more sensitive installations or regularly used.
May include:
- more regular follow-up;
- updates;
- safety checks;
- basic monitoring;
- SSL verification;
- control logs;
- Prioritized support.
Maintenance Premium
On quote
For mission-critical, customized environments or environments with several specific modules.
May include:
- reinforced monitoring;
- priority interventions;
- technical support;
- advanced fixes;
- follow-up of custom modules;
- further supervision;
- regular reporting.
Not included by default
Unless specifically agreed, maintenance does not include:
- development of new modules;
- complete redesign of the installation;
- Takeover of a severely compromised server.
- full migration;
- Fixed unmaintained third-party modules.
- urgent intervention outside the contract;
- Added specific features.
These services can be the subject of a separate quote.
Important
Maintenance requires secure remote access to the Dolibarr server or environment.
A prior audit may be requested before the maintenance is implemented, especially if the existing installation was not carried out by Akyras.
Request a maintenance quote
Do you need a Premium package, personalized maintenance or support adapted to your infrastructure?
As each environment is different, the maintenance, security, installation or migration services are subject to a preliminary analysis.
Please complete the form below so that Akyras can assess your needs and offer you a suitable solution.
